This privacy statement discloses the privacy practices for
The Grout Dye Company www.groutdye.com
Because we want to demonstrate our commitment to your privacy, we have agreed
to disclose our information practices.
The Grout Dye Company . has agreed to notify you of:
- What personally identifiable information of yours or
third party personally identification is collected from you through our
web site.
- The organization collecting the information.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding collection,
use and distribution of the information.
- The kind of security procedures that are in place to
protect the loss, misuse or alteration of information under The
Grout Dye Company control.
- How you can correct any inaccuracies in the
information.
Information Collection and Use: The Grout Dye Company
is the sole owner of the information collected on this site. We will not sell,
share, or rent this information to others in ways different from what is
disclosed in this statement. The Grout Dye Company collects information
from our users at several different points on our web site.
Cookies: A cookie is a piece of data stored on the users hard drive containing
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance, by setting a cookie
on our site, the user would not have to log in a password more than once,
thereby saving time while on our site. If a user rejects the cookie, they may
still use our site. The only drawback to this is that the user will be limited
in some areas of our site. For example, the user will not be able to
participate in any of our Sweepstakes, Contests or monthly Drawings that take
place. Cookies can also enable us to track and target the interests of our
users to enhance the experience on our site. Some of our business partners may
use cookies on our site (for example, advertisers). However, we have no access
to or control over these cookies.
Log Files: We use IP addresses to analyze trends, administer the site, track
users movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information. Sharing We
may share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can identify
any individual person. We use an outside shipping company to ship orders, and
a credit card processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes. We may partner with another parties to
provide specific services. When the user signs up for these services, we will
share names, or other contact information that is necessary for the third
party to provide these services. These parties are not allowed to use
personally identifiable information except for the purpose of providing these
services.
Links: This web site contains links to other sites. Please be aware that we
The Grout Dye Company is not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every web site that collects
personally identifiable information.
This privacy statement applies solely to information collected by this Web
site.
Tell-A-Friend: If a user elects to use our referral service for informing a
friend about our site, we ask them for the friends name and e-mail address.
The Grout Dye Company will automatically send the friend a one-time e-mail
inviting them to visit the site. The Grout Dye Company stores this
information for the sole purpose of sending this one-time e-mail. The friend
may contact The Grout Dye Company at contactus@groutdye.com to
request the removal of this information from their database.
Correction/Updating Personal Information: If a users personally identifiable
information changes (such as your zip code), or if a user no longer desires
our service, we will endeavor to provide a way to correct, update or remove
that users personal data provided to us. This can usually be done at the
member information page or by e-mailing our contactus@groutdye.com
or by calling 888-249-0240.
Choice/Opt-out: Our users are given the opportunity to opt-out' of having
their information used for purposes not directly related to our site at the
point where we ask for the information. For example, our order form has an
'opt-out' mechanism so users who buy a product from us, but don't want any
marketing material, can keep their e-mail address off of our lists. Users who
no longer wish to receive our newsletter or promotional materials from our
partners may opt-out of receiving these communications by replying to
un-subscribe in the subject line in the e-mail or e-mail us at contactus@groutdye.com
or call 888-249-0240.
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an informed
choice as to whether they should proceed with services that require an outside
party, or not.
Notification of Changes: If we decide to change our privacy policy, we will
post those changes on our Home page so our users are always aware of what
information we collect, how we use it, and under circumstances, if any, we
disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an e-mail. Users will have a choice
as to whether or not we use their information in this different manner. We
will use information in accordance with the privacy policy under which the
information was collected. GDC Staff.
How safe is it to
order online?
Is it safe to use my credit card over
the Internet? Experts agree that it is safer to use your credit card on
the Web than it is to use it in a restaurant or store.
This is mostly contributed to the fact that there are no
peering eyes or paper receipts because everything is done electronically.
Also with any credit card transaction, your liability should
your card be used without your permission is usually limited to $50, but may
vary depending on your individual credit provider (see your credit agreement
with your credit card company for more information). That's good news.
Nonetheless, we take precautions to protect the integrity of
your personal information. We are as concerned about security and privacy as
you are.
We are happy to report that millions of secure credit card
transactions are conducted on the Internet every day.
All merchants use Secure Servers with Secure Socket Layer (SSL)
transmission. This enables them to encrypt any data sent to their web server,
and in turn their server will encrypt any data sent back to your web browser.
This means you can safely enter your entire credit card number when prompted
by our online purchasing system and it cannot be read in transit.
How do I order online?
While shopping you have the option of browsing around the
store or going directly to the specific product you wish to purchase.
The entire superstore is divided into convenient categories
such as Grout stains, Application products, and Color charts according to
manufacturers names. Browsing categories is similar to going to a section of a
book or music store and then discovering what is on the shelves. Selecting a
category leads you to sub-categories and then to specific products with
corresponding descriptions and pricing.
When you find the product you are interested in you can
purchase it online by clicking on the Pricing/Purchase Information link.
The benefits of ordering online:
1. Shop anytime of day or night 24 hours day 7 days a week,
virtual stores never close!
2. No contending with traffic, other shoppers, parking,
limited store hours, lines.
3. Compare any of tens of thousands of products easily, from
a single site.
4. Customer assistance available only when you choose - via
phone, EMail or fax.
5. No lugging around heavy packages-they're shipped right to
your home or office.
6. Reduced operating costs allow for competitive pricing.
7. Access the most up-to-date product information and
pricing with the click of a mouse.
8. Eliminate fraudulent use of your credit card by sales
personnel (the most common cause of credit card fraud with retail
transactions).
9. Research & sample related products automatically, or
if desired just go directly to the
specific product of choice.
10. Perform high-powered shopping in your bunny slippers, if
you so desire.
Purchasing by Minors
It is our policy not to sell any product to minors. If you
are under the age of 18, and wish to buy, you must get a parent or legal
guardian to make a purchase for you.
